FAQ

Frequently Asked Questions – Bike O Rama

Welcome to our FAQ section. Here, you’ll find answers to the most common questions about our bikes, cycling apparel, protective gear, orders, shipping, and returns.

1. What types of products do you sell?

We offer a complete range of cycling products, including:

  • Bicycles for road, mountain, and casual riding

  • Cycling apparel such as jerseys, shorts, gloves, and jackets

  • Protective gear including helmets, pads, and reflective accessories

  • Bike accessories like lights, locks, and repair tools

2. Where is Bike O Rama located?

Our store is located in:
📍 419 Main St, El Segundo, CA 90245, United States

We ship nationwide across the United States.

3. Do you ship internationally?

Currently, we ship only within the United States.

4. How much does shipping cost?

We offer free standard shipping on all orders within the U.S.

5. How long will my order take to arrive?

Orders typically arrive within 3–8 business days after processing.
Processing takes 1–2 business days.

6. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s progress online.

7. What is your return policy?

We offer a 30-day return policy for unused, undamaged items in their original packaging. Please refer to our Return & Refund Policy for full details.

8. How do I start a return or exchange?

Contact us at 📧 mail.bikeorama@gmail.com with your order number and reason for return. We’ll provide return instructions.

9. Do you sell gift cards?

Yes! We offer digital gift cards so your friends and family can choose the cycling gear they love.

10. How can I contact customer service?

You can reach us by:

Bike O Rama – Ride Better. Ride Safer. Ride with Us. 🚴♂️